Privacy Policy

Last Updated: June 2026

Welcome to Y999 Game. This Privacy Policy explains what information we collect when you use our app and website, how we use it, and the choices you have.

1. Information We Collect

  • Account details: name, mobile number or email, and password provided at registration.
  • Payment information: the JazzCash, EasyPaisa or bank account used for deposits and withdrawals. We do not store your payment PIN or full card details.
  • Usage data: device type, IP address and in-app activity, used for security and to improve the app.
  • Support records: messages you send through live chat, email or other support channels.

2. How We Use Your Information

  • To create and secure your account.
  • To process deposits, withdrawals and bonuses accurately.
  • To detect and prevent fraud or duplicate accounts.
  • To respond to support requests.
  • To meet legal and regulatory obligations where applicable.

3. Cookies

Our website uses cookies to remember basic preferences and understand how visitors use the site. You can disable cookies in your browser settings, though some features may not work as smoothly.

4. Sharing of Information

We do not sell your personal data. We only share information with:

  • Payment partners needed to process your deposit or withdrawal.
  • Legal authorities, if required by a valid legal request.

5. Data Retention

We retain account information for as long as your account is active, and for a reasonable period afterward to meet legal and security requirements, after which it is deleted.

6. Your Rights

You can request access to, correction of, or deletion of your personal data by contacting us through the Contact Us page.

7. Children's Privacy

Y999 Game is intended for users aged 18 and above. We do not knowingly collect data from anyone under 18.

8. Changes to This Policy

We may update this policy from time to time. Continued use of the app after changes means you accept the updated policy.

9. Contact

For privacy questions, reach out via the Contact Us page.